Computer Purgatory

This is the first post I am writing on my new computer, and in it I will tell the story of how an apparently straightforward process took over three weeks to be finally sorted.

When I decided to launch this blog, I also decided it was time to replace the world’s slowest laptop (which will be going out to Greece to enable schoolchildren there to have access to computers), since it was no longer able to connect to the internet regularly. I naively imagined buying the new machine, connecting it up and then launching the blog from it. Part one, finding an appropriate machine went extremely smoothly, and for an extra £30 it was supposedly set up ready to go. After getting the machine home and switching it on the problems started. It proved impossible to connect to the internet, so we went back to the shop and they apparently sorted the problem. Take two failed as well, so next up was a call to Talk Talk. They said we needed a new router, which would have locked as into a further 18 month contract, so we decided to switch to BT as we had had problems with Talk Talk. This entailed extracting a MAC code from Talk Talk and passing it to BT. Once we knew when the BT router would arrive we arranged for an expert we had used before to come out to do all the various things that needed doing. So approximately three weeks later than intended I finally have a computer with which I can access the internet instead of having to hop on to other people’s computers.

 

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Author: Thomas

I am a founder member and currently secretary of the West Norfolk Autism Group and am autistic myself. I am a very keen photographer and almost every blog post I produce will feature some of my own photographs. I am an avidly keen cricket fan and often post about that sport.

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